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Returns and exchanges

Find information on our returns policy and how to return an Aesop purchase.

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Topics

Returns policy

What is your returns policy?

Returns and exchanges

How can I return my purchase?
Can I return a product after 30 days?
Can I exchange my products?
Can I return an Aesop product purchased from overseas?
Can I return a product received as a gift?
When will I receive my refund?

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Sustainability

All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved, and a Certified B Corporation. Learn more.

This company is committed to accountability , transparency and continuous improvement.

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